Frequently Asked Questions (CARGO)

Still open questions?

You will need a Commercial Invoice, Packing List and other relevant documents as applicable to the nature of goods (e.g. Health Certificate, Dangerous Goods Declaration, Shipper’s Certification for Live animal etc.)

You’ll pay Custom duties, Handling charges, FAAN fees

All goods imported into the country must be custom cleared to ensure:

  • Duty is fully captured
  • and that the goods do not include prohibited items

Yes, you can call +234(0)8155553455 or email

You’ll need the weight, the nature and the destination of the goods

You are able to file a claim (The terms and conditions for claims and liabilities are defined in the contract of carriage between the shipper and the airline)

We do that by calculating the volume weight using the dimensions of the packages

You may take advantage of insurance facility offered by some airlines and you can obtain marine insurance from an insurance company

You can add the agent as a notifying party on the Air waybill

There are packers available at the airport

You can track your cargo with the airline in the office or on

You can verify the cause of delay from the airline

  1. Maize
  2. Timber (rough or sawn)
  3. Raw hides and skin (including Wet Blue and all unfinished leather)
  4. Scrap Metals
  5. Unprocessed rubber latex and rubber lumps
  6. Artifacts and Antiquities
  7. Wildlife animals classified as endangered species and their products (e.g., Crocodile, Elephant, Lizard, Eagle, Monkey, Zebra, Lion etc.)
  8. All goods imported

Articles or substances which are capable of posing a risk to health, safety, property and the environment and which are shown in the list of dangerous goods in the IATA Dangerous Goods Regulations

Cash, POS and Transfer payments are acceptable

Safe & Secure

You benefit from our experience in delivering effective solutions to the complex global supply chains of some of the world’s biggest corporations.

Fast Delivery

You benefit from every innovation, whether it involves a simple extension to our Air and Ocean Freight products, whether it means a development in warehousing.

24/7 Support

All of which explains why you’ll find the team of outstanding support at TransCargo ready to apply their passion for solutions in support of your business.