Who we are

Our website address is: https://sahcoplc.com/

Our Role in Your Privacy

If you are visiting our website, this policy applies to you. If you are agreeing to a contract with SAHCO Plc, please do read the “terms and conditions” of the contract available separately as we have not bundled it with this privacy policy.

Our Responsibilities

If you are a visitor to our website we act as the ‘data controller’ of personal data. This means we determine how and why your data are processed.

Your Responsibilities

  1. Read this Privacy Policy
  2. If you provide us with personal information about other people, please ensure you are authorized to share their information. If others give us your information, we will only use that information for the specific reason for which it was provided to us.
  3. By submitting the information, you confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Policy.

When and How We Collect Data

From the first moment you interact with our website, we are collecting data. Sometimes you provide us with data, and sometimes data about you is collected automatically. Please read the information about cookies below. Here’s when and how we do this:

Data You Give Data We Collect
When you use the “Contact Us” form When you visit our website.
When you contact us either via email or calls When we contact you either via email or call.

Types of Data We Collect

Contact details: Your name and email address

Data that identifies you: Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version.

Data on how you use SAHCO PLC’s website Resources: Your URL clickstreams, pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.

How and Why We Use Your Data

Nigeria’s Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for why we process your data:

  1. Legitimate interest

Improving SAHCO plc’s website

Testing features, using the “Contact Us” form, managing landing pages, data analysis, research, and in some cases using third parties to do this.

  1. Consent

Marketing purposes (with your consent)
Sending you emails and messages about SAHCO.

Legitimate Interests Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:

  • gaining insights from your behavior on our website
  • delivering, developing, and improving our website
  • enhancing data security

In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests

Your Privacy Choices and Rights

Your choices

  1. You can choose not to provide us with personal data and continue to use our website only.
  2. You can turn off, block or delete cookies in your browser by changing its settings. Yes, if you do this, you can continue to use our website.
  3. You can ask us not to use your data for marketing since we will inform you if we intend to before collecting. Nonetheless, if you inadvertently get a marketing email from us, please use the opt-out/unsubscribe feature available in the email.

Your rights

  1. You can exercise your rights by sending us an email at info@sahcoplc.com You have the right to access the information we hold about you. 

We will provide you with the information within one month of your request unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we cannot meet your request for that reason.

  1. You have the right to make us correct any inaccurate personal data about you.
  2. You can object to us using your data for profiling you or making automated decisions about you.
    We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior).
  3. You have the right to port your data to another service.

We will give you a copy of your data in CSV or JSON so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.

  1. You have the right to be ‘forgotten’ by us.

You can do this by asking us to erase any personal data we hold about you if it is no longer necessary for us to hold the data for purposes of your use of SAHCO Plc

  1. You have the right to lodge a complaint regarding our use of your data. Please tell us first, so we have a chance to address your concerns.

How Long Do We Store Your Data?

We will archive and stop actively using any personally identifiable information about you within 6 months from the last time you used Sahco Plc’s website. We will delete your personal data from our archives no later than 6 years from the last time you used  SAHCO Plc’s website.

Where Do We Store the Data?

The personal data we collect is processed at our offices in Nigeria and in any data processing facilities operated by the internet service providers

How Secure is the Data We Collect?

We have electronic and physical ways to safeguard the information we collect from you.

Cookies

We use cookies. Unless you adjust your browser settings to refuse cookies, we (and these third parties) will issue cookies when you interact with Sahco plc’s website. These may be ‘session’ cookies, meaning they delete themselves when you leave the website, or ‘persistent’ cookies which do not delete themselves and help us recognize you when you return so we can provide a tailored service.

How Can I Block Cookies?

You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our website will not function fully when you try to open it. In some cases, our website may not be accessible at all. Please note that where third parties use cookies we have no control over how those third parties use those cookies

Third Parties Who Process Your Data

Businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do. When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safety and good practices detailed in this Privacy Policy.